Privacy Policy
Last updated: 14 August 2026
Who we are
Wastecore is currently a trading name operated by Kenzie Gittins. For the purposes of UK data protection law, Kenzie Gittins is the data controller responsible for the personal information described in this privacy policy.
Correspondence address:
Wastecore
Unit 14, The Boathouse Business Centre
1 Harbour Square
Wisbech
Cambridgeshire
United Kingdom
PE13 3BH
Email: sales@wastecore.co.uk
Website: www.wastecore.co.uk
This policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry or use our services.
Information we collect
Depending on how you interact with us, we may collect:
• Your name, job title and company or organisation name.
• Your email address, telephone number and business, collection or site address.
• Information included in an enquiry, quotation request or appointment request.
• Details about waste streams, containers, collections and services you require.
• Photographs, documents or waste information you choose to provide.
• Customer, supplier, invoicing and transaction records.
• Records of communications between you and Wastecore.
• Technical information such as your IP address, browser, device type, pages visited and cookie preferences.
Please avoid including unnecessary personal or sensitive information in website enquiry forms.
How we collect information
We collect personal information when you complete an enquiry, quotation or contact form; contact us by email or telephone; request or accept a quotation; become a customer, supplier or business contact; provide information required to arrange a collection or related service; or visit and interact with our website.
Some technical information is collected automatically through Squarespace and permitted website cookies.
How we use your information
We may use your information to:
• Respond to enquiries and quotation requests.
• Discuss requirements, arrange site visits and prepare service proposals.
• Arrange waste collections, disposal, transport, skip hire, container supply and consultancy services.
• Communicate with customers, suppliers, waste carriers and disposal facilities.
• Manage bookings, contracts, invoices and payments.
• Maintain waste, duty-of-care and compliance records.
• Meet legal, regulatory, environmental and accounting obligations.
• Operate, secure and improve our website.
• Establish, exercise or defend legal claims and prevent fraud or unlawful activity.
We do not sell personal information. We will not add you to a marketing list merely because you submitted an enquiry. If you choose to subscribe to Wastecore Updates or tick the optional marketing box, we will use your details to send occasional updates. You can unsubscribe or withdraw consent at any time.
Our lawful bases
We rely on the following lawful bases where appropriate:
• Contract: to prepare a quotation, take steps before entering a contract or deliver an agreed service.
• Legal obligation: to meet environmental, waste, tax, accounting and other legal requirements.
• Legitimate interests: to operate and protect our business, respond to business enquiries, manage suppliers, improve services and establish or defend legal claims.
• Consent: where you actively agree to optional cookies or another activity requiring consent. You may withdraw consent at any time.
Who we share information with
Where necessary, we may share relevant information with:
• Squarespace, which hosts our website and processes website form submissions.
• Email, document-storage and other IT providers.
• Waste carriers, disposal facilities, skip providers and other suppliers needed to quote for or provide a requested service.
• Accountants, insurers, banks and professional advisers.
• Government bodies, regulators, courts, the Environment Agency, HM Revenue & Customs or law-enforcement organisations where legally required.
• A purchaser, investor or adviser if the business is sold, transferred or reorganised, subject to appropriate confidentiality protections.
We only share information that is reasonably necessary for the relevant purpose.
International data transfers
Some technology providers may process information outside the United Kingdom. Where information is transferred internationally, we take reasonable steps to ensure an appropriate legal safeguard is in place, such as an adequacy regulation or approved contractual protections.
How long we retain information
• General enquiries that do not result in work will normally be retained for up to 24 months after our last communication.
• Customer, supplier, contractual, invoicing and transaction records will normally be retained for six years after the end of the relevant relationship or transaction.
• Waste documentation and compliance records will be retained for the period required by applicable environmental and waste legislation.
• Cookie information is retained according to the duration of the relevant cookie.
Information may be retained for longer where required by law, a regulator, an insurer or an actual or anticipated legal claim. Information no longer required will be securely deleted, destroyed or anonymised.
Cookies
Our website uses cookies and similar technologies. Some cookies are necessary for the website to operate securely and correctly. Optional cookies may help us understand website traffic and how visitors use the site.
Where required, optional cookies will only be used after you make a choice through our cookie banner. You can reject optional cookies or change your preferences using the website cookie controls. You can also manage cookies through your browser settings, although disabling necessary cookies may affect website functionality.
We will update this policy if additional analytics, advertising or embedded services are introduced.
Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, alteration, misuse or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
Your data-protection rights
Depending on the circumstances, you may have the right to ask for a copy of your information; correct inaccurate or incomplete information; request erasure; restrict how information is used; object to processing based on legitimate interests; receive certain information in a portable format; and withdraw consent where consent is the lawful basis.
You have the right to object at any time to the use of your personal information for direct marketing.
To exercise a right, email sales@wastecore.co.uk. We may need to verify your identity before completing a request. These rights are subject to certain legal conditions and exemptions.
Complaints
Please contact us first if you have a concern so that we can try to resolve it. You also have the right to complain to the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy when our services, website or legal obligations change. The latest version will be published on this page with an updated revision date.